Privacy Policy

Astrosetu is a private company and is always dedicated to keeping our user’s data safe and secure. Here users include all astrologers, customers, registered, and non-registered.

These private policies are the outlines of how our website will use the user data or information. These policies follow certain rules of Information technology that require the publication of privacy policies for the collecting, using, storing, and transfer of sensitive personal data. You need to read these private policies before using the website or application.

Understand Policy and user consent

• These private policies explain the procedure of the website for collecting data and user information like personal details and contact details. The website also has birth details, a birth chart, and any prediction of the user. The policies may be amended at any time. When you are using the website, it means that you understand and agree to these policies.
• If you deny these terms, then please do not use the website. If you continue to use the website then, it means that you are giving unconditional consent to these private policies of collecting, storing, processing, and disclosing your data. These Private Policies are to be read along with the other Terms and Conditions of the website.
• User can create profiles by giving their First name, last name, Phone number, address, and date of birth. All other data are optional as they do not affect your registration but a phone number is essential. You can also delete your account at any time.
• The app also has a voice recording system for better communication. While using the app user must use a microphone to convert voice to digital mode. As it will increase the voice quantity and help in sharing thoughts.

Privacy and User Guidelines

• The website is always dedicated to protecting the user data, whether registered or not.
• User should know what personal information is collected by the website.
• The website uses all user’s personal information for prediction and giving remedies. User Information will not be directly or indirectly used.
• The website does not involve selling and renting the user’s personal information.
• The website does not provide any support for the user mentally weak or disturbed. Requesting those users to the stop using website. If they continue to use it, then it is the user’s responsibility.
• The website is not responsible for the prediction and remedies given by the astrologer. We are also not responsible for the gems and other material purchased for the website.
• No warranty and guarantee is provided for the services and remedies by the website. 

Details about the Collected Information

• The website collects two types of data – personal identification data and non-personal identification data.
• Personal Identification data:  This is the personal data like user name, address, phone

 number, email, etc. This information is collected when users create an account, book a paid service, or want to get remedies. The website uses this information to customize user services and analysis.  The website uses all security measures to protect this information.

• Non-personal identification data: This type of data does not specify any user. This includes like number of visitors, browser type, etc. This data is collected for troubleshooting, for analysis of data, and for improving website performance. This information is shared by the third party for the analysis.
• Use of data: All the data collected by the website is used for personalization, analysis, and service improvement. The website is also using Cookies for better user experience.
• Confidential information: some of the data are very confidential and cannot be disclosed except in certain situations like legal matters or threats to safety.
•  Policy related to children:  The website is meant to be used by people above 18 years of age, but some of the services can be used by those under 18 ages.  Non-personal information is collected by the website but parents should check if children are giving any personal information to the website.
• The website used many protocols for safe transactions like encryption of data.  Users are requested to use the credit or debit card with confidence for the transactions.

Declaimer

THE WEBSITE IS NOT RESPONSIBLE FOR THE COMMUNICATION BETWEEN YOU AND THIRD-PARTY WEBSITE. WE SUGGEST YOU READ ALL THE PRIVATE POLICIES AND OTHER TERMS AND CONDITIONS BEFORE USING ANY THIRD-PARTY WEBSITE. IF USERS ARE USING ANY THIRD-PARTY WEBSITE JUST BECAUSE THEY ARE LINKED TO THIS WEBSITE THEN, OUR WEBSITE IS NOT RESPONSIBLE FOR WHAT HAPPENED THERE.

Grievances:

If users find any wrong with the website or have any issues with the Terms and Conditions, Private Policy, or any other issues then they can contact the Grievances Officer named Mr Saket

You may reach out by sending an email to support@astrosetu.com.  This person is appointed by the Information and Technology Act 2000 to address any complaint faced by the user.